Privacy Policy

1. Introduction

YugoReview ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using YugoReview, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the platform.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using our services:

• Account Information: Name, email address, password, and business details when you create an account
• Business/Project Data: Company name, project names, and related business information
• Customer Contact Information: Email addresses of customers you invite to submit reviews
• Review Content: Text feedback, ratings, and photos submitted through review forms
• Payment Information: Billing details processed through our secure payment providers

2.2 Information Collected Automatically

When you access our platform, we may automatically collect:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on the platform
• Log Data: IP address, access times, referring URLs
• Cookies: Session and preference cookies to enhance your experience

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our platform features
• Account Management: To create and manage your account, process authentication
• Communication: To send review requests on your behalf, deliver notifications, and respond to inquiries
• PDF Generation: To create professional review reports and export documents
• Analytics: To understand usage patterns and improve our services
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with applicable laws and regulations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

• Encrypted data transmission using SSL/TLS protocols
• Secure cloud infrastructure with industry-standard protection
• Regular security assessments and updates
• Access controls limiting data access to authorized personnel
• Secure password hashing and authentication mechanisms

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our platform (hosting, email delivery, payment processing)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

6. Third-Party Services

Our platform integrates with third-party services that have their own privacy policies:

• Google OAuth: For account authentication (subject to Google's Privacy Policy)
• Email Services: For sending review request emails
• Cloud Storage: For storing uploaded images and generated PDFs
• Payment Processors: For handling subscription payments

We encourage you to review the privacy policies of these third-party services.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Data Portability: Request your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Account Deletion: Close your account and request removal of associated data

To exercise these rights, contact us at yugoreview@gmail.com

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and remember your preferences
• Analyze platform usage and performance
• Provide security features

You can control cookies through your browser settings. Disabling cookies may affect platform functionality.

9. Data Retention

We retain your data for as long as:

• Your account remains active
• Necessary to provide our services
• Required by applicable laws
• Needed to resolve disputes or enforce agreements

When you delete your account, we will remove your personal data within a reasonable timeframe, except where retention is required by law.

10. Children's Privacy

YugoReview is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: